Attention: It’s Time to Renew Your Medicaid

Ohio Medicaid annual managed care open enrollment

Ohio Medicaid‘s annual managed care open enrollment is happening now!

Members who want to change their plan can review choices available and select the plan that best fits your healthcare needs. And though Medicaid plans cover medical, vision, dental, and behavioral health services as required by law, each offers value-added extras to keep you healthy and earn your business.

Taking part in open enrollment lets you learn the differences among each, so you know you’re covered by the health plan that’s best for you.   

If you would like to keep your current managed care plan, you do not have to do anything. If you decide to switch, your new plan will begin covering you on December 1, the first day of the month following your selection.

While reviewing plans, keep the following in mind:

• Does the plan work with all or most of your doctors?
• Does the plan work with the hospitals you want to use?
• Does the plan offer the extra services you need, such as additional unemployment assistance, access to nutritious foods, education, wellness programs, vision, or dental services?
• Does the plan charge co-pays for dental services, routine eye exams, eyeglasses, mental health, substance use disorder benefits, or non-emergency services provided in a hospital emergency department?

You can explore the managed care plans available and enroll by visiting www.ohiomh.com or by contacting the Ohio Medicaid Consumer Hotline at 1-800-324-8680 (TTY 711). Representatives are available 7 a.m.-8 p.m. Monday through Friday and 8 a.m.-5 p.m. Saturday, Eastern time. They can provide interpreters and answer questions about enrollment and coverage.

Don’t lose your healthcare benefits!

Time is running out. You have received a form from your County Department of Job and Family Services (CDJFS) office in the mail. Fill out and return your form as soon as you can. If you do not return your form on time, you and your family may lose your Medicaid benefits!

Checklist to renew your Medicaid benefits

• Fill out your review form. You will need the Social Security number of each person covered.
• Gather needed documents, like copies of any W-2 forms and pay stubs.
• Return your review form and documents to your CDJFS.
  • Ohio Medicaid members can find their local CDJFS office by selecting their county from the dropdown at https://medicaid.ohio.gov/home/update-contact-info/select-county-dropdown.

Return your redetermination form in person

• You can bring a copy of your redetermination form to a local CDJFS office. You can find an office convenient to you by checking a list of CDJFS sites at https://medicaid.ohio.gov/home/update-contact-info/select-county-dropdown and selecting your county from the dropdown.
• Fill out your form and return it before the deadline. Do not risk a gap in your coverage for you or your family.

Go paperless! If you have your documents ready, renew online today.

• Visit https://ssp.benefits.ohio.gov and make updates to your Ohio Benefits Self-Service Portal (SSP) account.
• If you are a new enrollee, select Create Account.
• If you are a returning enrollee, select Sign In.
• Click the Access my Benefits tile, then click Report a Change to my Case from the dropdown and follow the prompts.

This is the fastest way to renew your Medicaid coverage.

No longer qualify for Medicaid?

You may be able to buy low-cost health coverage through the federally facilitated Marketplace at Healthcare.gov. If you need help understanding your options, trained, licensed healthcare Navigators are available at no cost to you. Contact Get Covered Ohio for free, unbiased assistance. Go to www.getcoveredohio.org or call 1-833-628-4467. Navigators can help in-person, online, or over the phone.