Next Steps for New Members
Welcome to AmeriHealth Caritas Ohio
You can rely on us for your Medicaid needs. We’re here to help you and your covered family members get the care you need.
It’s easy: Updating your personal information
Do we have your current address? Did your phone number change? Sign in to our Member Portal and let us know.
As a new member, there are a few more things you should know about us. Let’s get started.
- View your member orientation and handbook
The member orientation and handbook guide you through how your new health plan works.
- Learn about your AmeriHealth Caritas Ohio ID card
Every AmeriHealth Caritas Ohio member gets their own ID card. Always carry it with you.
- Choose your primary care provider (PCP)
Your PCP will be your family healthcare provider or the provider you see regularly.
- Find a provider
Search for a healthcare provider who accepts your new healthcare coverage.
- Complete your Health Risk Assessment
Earn $15 on your CARE Card for completing your Health Risk Assessment within 90 days of enrollment, and once year after.
- Explore your healthcare benefits
Take a look at the covered services you can receive as one of our members.
- Save these important phone numbers
If you have questions, we can help. Keep these numbers handy to get in touch.
- Questions and answers for new members
New to the plan or have questions about us? Start here.
Whether you’re new to the plan or an existing member, we’re always here to help. Call AmeriHealth Caritas Ohio Member Services, at 1-833-764-7700 (TTY 1-833-889-6446), 24 hours a day, seven days a week.