Culturally Competent Care
The goal of our cultural competency program is to ensure that all ACOH members, regardless of their culture; country of origin; race, ethnicity, or language; gender; sexual orientation and gender identity, are able to access quality health care services. At ACOH, it is our responsibility, along with our participating providers, to meet the unique needs of our diverse membership through customized health-related information, services and care.
AmeriHealth Caritas Ohio can help when your practice has questions about delivering effective health services with sensitivity to the needs and preferences of culturally and linguistically diverse populations.
AmeriHealth Caritas Ohio provides telephonic interpretation services, free of charge, to any AmeriHealth Caritas Ohio member through Language Access Services associates. For help serving members with limited English knowledge, low literacy proficiency, or sensory impairments, contact Member Services at 1-833-764-7700 (TTY 1-833-889-6446), 24 hours a day, seven days a week.