Policies
Clinical guidelines
These guidelines are comprised of evidence-based research and professional standards; they are intended to guide providers in the treatment of AmeriHealth Caritas Ohio members.
Due to a temporary software disruption, members may be told that their medical, dental, vision, or transportation needs are not covered. Members should call 1-833-764-7700 (TTY 1-833-889-6446) if this occurs. Providers should verify eligibility in PNM (not NaviNet) at this time and call 1-833-644-6001 with any questions.
