24/7 Health Advice Line
As an AmeriHealth Caritas Ohio member, you can always call our toll-free Health Advice Line. You can get advice from our nurses 24 hours a day, seven days a week by calling 1-833-625-6446 (TTY 1-833-889-6446).
Our 24/7 Health Advice Line is a confidential service. Nurses can answer questions about your health. They will give you information when your health provider isn’t available.
What to expect when you call the Health Advice Line
- The nurse will listen to you talk about your symptoms (signs). Then, he or she can help you decide what kind of care you need.
- The nurse will ask you questions about your health.
- You will get tips on how to care for yourself at home.
- The nurse will help you decide if you need other care.
The Health Advice Line also has an audio library. You can call to listen to information about health topics.
Remember the Health Advice Line does not take the place of your primary care provider (PCP).
Always follow up with your PCP if you have questions about your health care.